Frequently Asked Questions
Do you have questions about our HVAC, our services or our company in general? Check out these frequently asked questions to see if you can find the answers. If you can find what you’re looking for, please call us at.
What does HVAC stand for?
HVAC (pronounced h-vack or spelled out) stands for Heating, Ventilating and Air Conditioning. The three functions of heating, ventilating, and air-conditioning are closely interrelated. All seek to provide thermal comfort, acceptable indoor air quality, and reasonable installation, operation, and maintenance costs. HVAC systems can provide ventilation, reduce air infiltration, and maintain pressure relationships between spaces. Your heating and air technician goes by the name of HVAC contractor, and can provide heating repair expertise.
How does my heating and air conditioning system move air throughout my home?
A fan draws indoor air in through vents called return grills located throughout your home. The air travels through ducts that run to your systems’ air handler, where it is returned into the conditioned space through supply vents or registers in your wall, ceilings or floors.
How often should I replace the filter?
There’s no one-size-fits-all answer. The frequency of filter changes is driven by how much your heating and air conditioning system operates, which is also driven by your individual climate. Start by checking the system’s filters at least once a month. Hold the used filter up to the light and compare it to a clean “spare.” When light is obscured by captured dust and dirt particles, the old filter should be changed. Keep a record for one year and then replace the filter on that basis. At a minimum, it is always a good idea to change filters at the start of the heating and cooling seasons and then in between according to your need. Also, it is a good idea to have your heating and air system checked at the beginning of heating and cooling season to insure proper operation.
Why should I replace my working furnace or air conditioner?
Although your present furnace or air conditioner may be working, if it is more than 12 years old you should consider replacing it with a new high efficiency system. A new heating and air conditioning system could save up to 50 percent on energy costs, and save you money in the long run on heating repairs. While these products save you money on your utility bills, they also offer a better degree of comfort within your home.
What the heck is a SEER and EER?
Since January 2006, all residential air conditioners sold in the United States must have at least a 13 SEER. SEER is the abbreviation for Seasonal Energy Efficiency Ratio and it is a U.S. government standard energy rating and reflects the overall system efficiency of your cooling system. An EER is short for Energy Efficiency Ratio and doesn’t take into consideration the time of year, but rather the system’s energy efficiency at the peak operating use. Both ratings should be considered in choosing cooling products. The rating is a ratio of the cooling output divided by the power consumption and measures the cooling performance of the system. The Federal government developed an ENERGY STAR program for high efficiency central air conditioning systems that in order to qualify must have a SEER of at least 14.
We are replacing our AC unit this season, what advice can you give me?
Replacing your system is one of the biggest financial decisions you will make. The reason for this is that the life expectancy of a system is around 12 years. When choosing a contractor, pick a company to install the unit based on quality and customer service, not solely on price. The name brand of the equipment is not as important as the installing contractor. Another thing to keep in mind when replacing a system is that the duct system you are connecting to is sealed tight with the proper amount of return air. With the new higher efficiency units, you also have to be careful that you replace your system with the proper sized unit so you don’t end up with a house that is cool but has high humidity. Do some homework, pick quality contractors, and find someone you trust and you will have a successful installation that will bring you years of comfort and the least amount of overall cost.
What is meant by a 'ton' of refrigeration?
Confusingly, the unit has little to do with weight, as used in everyday language. One ton of refrigeration is the term used to refer to 12,000 B.T.U.s/hour (British Thermal Units/Hour) of cooling effect. Thus, a condensing unit with a cooling capacity of 60,000 B.T.U.s/hour is said to have a capacity of 5 tons.
Why can't you ad coolant to my system without checking for a leak or repairing an exiting leak?
Since July 1, 1992 it is illegal to release refrigerants into the atmosphere, either intentional or accidental, because they can cause severe damage to the ozone layer. When refrigerants such as Chlorofluorocarbon’s (CFCs) are removed, they should be recycled to clean out any contaminants and returned to a usable condition.
How does the Clean Air Act impact heating and cooling systems?
The portion of the Clean Air Act that applies to the Heating, Ventilating and Air Conditioning (HVAC) industry encourages the development of ozone-friendly substitutes for chemicals that contain ozone destroying chlorine, which are called hydrochlorofluorocarbons (HCFCs). The chemical refrigerant of choice for more than four decades, referred to as R-22, is in the HCFC category. R-22 is widely used in heat pumps and AC condensing units to heat and cool homes. Today, a refrigerant called R-410A is used because of its ozone-friendly properties.
What is radon?
Radon is an invisible, radioactive atomic gas that results from the radioactive decay of radium, which may be found in rock formations beneath buildings or in certain building materials themselves. Radon is probably the most pervasive serious hazard for indoor air quality in the United States and probably responsible for thousands of deaths from lung cancer each year. Proper testing can be done for the presence of radon and measures taken to minimize it affects.
Plumbing FAQs
Do you have questions about our Plumbing services or our company in general? Check out these plumbing FAQs to see if you can find the answers. If you can find what you’re looking for, please give us a call.
What does it mean when I hear a rumbling sound coming from the water heater?
Rumbling sounds can be an indication that sediment has built up on the bottom of the water heater. Water can become trapped in this sediment and begin to boil. This means the water heater is not operating efficiently and the sediment isn’t allowing the heat to transfer to the water in the tank. You may try draining a few gallons of water off the bottom of the water heater tank. This is done by attaching a drain hose to the valve at the bottom of the tank. Allow it to drain for about five minutes. Many newer models of water heaters have a new feature that prohibits the buildup of sediment in the tank. If your heater is an older model, it may be cost effective to replace the water heater if the buildup is severe. Contact DeBord Plumbing for membership opportunities for year-round maintenance of your water heater. WARNING: Hot water is dangerous. Discharge the water into a floor drain, laundry tub or bathtub. Hot water will kill your grass if allowed to run on your lawn and will also crack a toilet bowl if discharged into the toilet. Turn off power to water heater prior to draining.
Is there any maintenance for a water heater that I can do?
Yes, you should test the pressure relief valve regularly and replace it if it fails to operate. At least once a year you should flush out the sediments. As long as a tank has a functioning anode, it should not rust. Therefore you should have the anode checked, by a BeBord Plumbing professional about once every two years.
What happens when roots get inside drain lines?
If left undisturbed, roots from shrubs and trees will completely fill a pipe with multiple hair-like root masses at each point of entry. These root masses quickly become clogged with toilet tissue, grease and other debris flowing from your home to the main sewer, resulting in reduced flow, slow running drains and in most cases a complete blockage. Once roots have entered the pipe, they continue to grow and expand, exerting considerable pressure at the crack or joint. This increased pressure often breaks the pipe and may result in total collapse, which requires repair or replacement. Some pipe materials are more susceptible to root intrusion than others. Clay tile pipe is easily penetrated and damaged by tree roots. Concrete pipe and PVC pipe may also allow root intrusion, but to a lesser extent than clay pipe. PVC pipe usually has fewer joints and the tightly fitted joints are less likely to leak as a result of settlement around the pipe. Allow DeBord Plumbing to use state-of-the-art inline drain cameras to view and record your drain problems with roots.
What is the white substance around my shower head and faucet?
The unsightly buildup is mineral deposits. To remove these deposits from the showerhead, take a plastic bag and pour a cup of vinegar in it. Place the bag over the showerhead and use a twist tie to hold it in place overnight. In the morning, remove the bag and use an old toothbrush to gently scrub off the deposits. You might be able to remove the aerators from the faucets and allow them to soak in the vinegar overnight. Your DeBord Plumbing professional can explain to you all about the water softening and conditioning options available to you through our H2O Harmony system.
How do I eliminate the foul odor coming from my garbage disposal?
This is a common plumbing troubleshooting question. Foul odors occur from a buildup of food debris within the disposal. To eliminate odors, place ice cubes and lemon peels or orange peels in the disposal, and run for 30 seconds. Next, squirt a little liquid dish detergent into the disposer while it is still running. Finally, run cold water for about 30 seconds to rinse all the debris away.
What is the recommendation for replacing a toilet in my home?
When considering any new fixture for your home, we recommend that you choose a fixture made by one of the major manufacturers. If cracks or fissures are present in the tank or bowl, this can impede the operation of the fixture. Poor mounting and deteriorating rings and seals can affect the operation as well. Keep in mind that many of the new toilets conform to new government standards that require they use no more than 1.6 gallons per flush. If you are replacing an older model, this may take getting use to.
What could be the cause of my recent high water bills?
You may want to check to see if a toilet is leaking. Check the water level in the tank to see if water is overflowing into the overflow pipe. This is the pipe in the middle of the tank which has a small tube connected to it. In the event water is running into the overflow pipe, adjust the fill valve to stop the flow approximately one inch below the top of the overflow tube or to the water level mark stamped on the side of the tank. Periodic maintenance by a plumbing professional will ensure proper operation.
I have a problem with the plumbing in my house making groaning and honking noises.
It could be that you have lost your “air cushion.” To get it back, turn the water supply off at the main valve. Turn on all the faucets around your home. Then turn on the main valve again and shut off each faucet. This should take care of the problem.
I think my kitchen drains are partially clogged because the sink drains slowly. What do you recommend?
First, try using a plunger. Second, try using a liquid drain opener, but use caution and read the directions. Third, you can remove the trap and remove any debris. Be careful if you have used a liquid drain opener, because there may be some in the trap. Fourth, if the clog is beyond the trap, there are drain augers that extend from about 15 feet to about 50 feet. There are also special enzyme-based drain openers that will help dissolve buildup in pipes in older homes.
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